Hatchbox Privacy Policy

We are committed to protecting the privacy of our website visitors. This privacy policy applies solely to information collected by this web site. 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email, direct contact, or by purchasing from our website. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.  Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We may collect the following information from website visitors:
a)      Information that you provide when registering with our website including: name, email, social media profile link, and mailing address.
b)      Information that you provide when subscribing to email notifications including: name and email address.
c)      Information relating to purchasing our products including:  name, shipping and billing address, telephone number, email address, and credit card details.
d)     Information containing communication that you send to us or send through our website including:  communication content, metadata associated with the communication, and any other personal information you choose to send us.  

We may use your personal information to: 
a)      Personalize our website to you
b)      Send you goods purchased from our website
c)      Send statements and invoices to you
d)     Send marketing and email notifications related to our company (you can unsubscribe at any time).

We may share your information for business related processes only:
a)      We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
b)      All our website financial transactions are handled through our payment services provider, through SSL encryption. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.  Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.  You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

 While we use SSL encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Third party websites

Our website includes hyperlinks to, and details of, third party websites.  We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.